What to look for, what questions to ask, red flags to avoid, and how to compare quotes. Everything you need before you book a removal company.
Choosing the right removal company can be the difference between a smooth move and a nightmare. Not all removal companies are equal — some are professional, insured and experienced; others are not. Here's how to find a good one.
Any reputable removal company must have goods-in-transit insurance (covers your belongings while they're being moved) and public liability insurance (covers damage to your property or a third party). Always ask for proof before booking.
Don't accept the first quote you receive. Get at least three from different companies, and make sure they're all quoting for the same scope of work. The cheapest quote isn't always the best value — a company with no insurance that damages your furniture will cost you far more than the saving.
Is the quote fixed or an estimate? A fixed quote gives certainty; an estimate based on hours means the final bill could be higher. How many crew members will be on the job? Will they dismantle and reassemble furniture? What happens if something is damaged? How long have they been operating?
No physical address or landline number. Extremely low quote with no detail. No written contract. Payment required entirely in cash upfront. No mention of insurance. No reviews or only very recent reviews.
Companies listed in the Cubic directory are approved Cubic members. Cubic doesn't check insurance or accreditation, so always ask to see them. If your move is managed on Cubic, you can see your job status as the company updates it and leave a review afterwards.
Browse removal companies on Cubic — free, no account needed.